Services provided by the Company and Company strategy
VISTEC is client-oriented which means it fully accepts the requirements of its clients, including special modifications of the system. Supply of the equipment is followed by total servicing during the period of warranty. The Company also provides service on a post-warranty period contract basis. The supplied equipment is applied intensively in daily operations and production control may depend on it. The organisation of service activities is therefore streamlined to rapid intervention, if necessary, anywhere in the Czech Republic.
Sale is based on piece or job-order production with the wording of the bill of sale reflecting the client's design. The system is then assembled according to its specific use (polymers analysis, oils quality checking, cellulose solutions measurement). Also the type of the system structure is taken into account with regard to the required function, software support, documentation, etc.
Service and training
Training of operators and the supply of detailed documentation are a part of the system delivery.